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Service Design Program Manager, Support

Openai · San Francisco · Hybrid

USD 216,000–310,000 / year

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Company
Openai
Location
San Francisco
Work mode
Hybrid
Open to applicants from
On-site/hybrid: local candidates
Level
Senior
Employment
Full-time
Field
Product & Program / Program & project management
Stated pay
USD 216,000–310,000 / year
Posted
2026-10-22 (24 days ago)
Visa sponsorship mentioned
Not mentioned
Listing source
Ashby

About the role

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for a Service Design Program Manager to improve how customers get help across OpenAI’s…

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