Trusted Access Lead, Critical Harm Operations
USD 252,000–335,000 / year
- Company
- Openai
- Location
- San Francisco
- Work mode
- Hybrid
- Open to applicants from
- On-site/hybrid: local candidates
- Level
- Lead / manager & above
- Employment
- Full-time
- Field
- Operations / Business operations
- Stated pay
- USD 252,000–335,000 / year
- Posted
- 2026-10-29 (17 days ago)
- Visa sponsorship mentioned
- Not mentioned
- Listing source
- Ashby
About the role
About the team Trusted Access helps eligible customers access and use advanced AI capabilities with appropriate safeguards. Within User Safety & Risk Operations, we connect customer onboarding, eligibility review, access provisioning, and support into a service customers can navigate with confidence. We work with Product, Engineering, technical support, regional operations, and customer-facing teams to resolve difficult access problems and improve the systems behind them. Our work combines sound judgment on individual cases with better products, clearer guidance, and automation that reduces unnecessary friction. About the role We’re looking for a senior operations leader to own the Trusted…
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