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Product Support Engineer - NAMER

Ashby · Remote - US · Remote

USD 75,000–140,000 / year

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Company
Ashby
Location
Remote - US
Work mode
Remote
Open to applicants from
Specific countries
Level
Not specified
Employment
Full-time
Field
Customer Support & Success / Customer support
Stated pay
USD 75,000–140,000 / year
Posted
2026-11-13 (2 days ago)
Visa sponsorship mentioned
Not mentioned
Listing source
Ashby

DatadogSnowflake

About the role

HELLO! I’m Allie, Head of Support at Ashby. I’m excited to share that we’re hiring a Product Support Engineer in AMER. We’re expanding our global Support team to provide 24/7 coverage across time zones. You’ll join a growing AMER Support Engineering team of four and contribute to how we support customers across the region. We staff across regions rather than relying on on-call rotations; we’ll discuss the specific schedule for this opening during the process. NOT SURE WHICH SUPPORT ROLE IS RIGHT FOR YOU? We’re hiring for both Product Support Specialist and Product Support Engineer roles. - Support Specialist owns cases and customer communication end-to-end. Troubleshoots complex issues by…

Excerpt only. Read the full description and apply at the original posting on Ashby. We list jobs from public job-board feeds and do not alter employer content beyond this excerpt.

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