Rolewise

Research Operations Lead

Mercury · San Francisco · Remote

USD 189,400–236,700 / year

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Company
Mercury
Location
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada
Work mode
Remote
Open to applicants from
Specific countries
Level
Lead / manager & above
Employment
Not stated
Field
Operations / Business operations
Stated pay
USD 189,400–236,700 / year
Posted
2026-10-14 (32 days ago)
Visa sponsorship mentioned
Not mentioned
Listing source
Greenhouse

About the role

The best teams don't treat customer understanding as a checkpoint. They build it into the work: learning how customers see the world, carrying that perspective into everyday decisions, and making better products because of it. At Mercury, research is a democratized practice. Designers and PMs talk directly to customers, and Research Operations builds and runs the system that makes that fast, high quality, and ethical. We're looking for a Research Operations Lead to build and run that program as Mercury scales. You've done this before and have a clear point of view on how it should work. This is a hands-on leadership role: you’ll set the strategy and priorities for research enablement,…

Excerpt only. Read the full description and apply at the original posting on Greenhouse. We list jobs from public job-board feeds and do not alter employer content beyond this excerpt.

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