Rolewise

Technical Support Team Lead, FME Flow

Safe · Canada Wide · Remote

CAD 80,100–95,600 / year

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Company
Safe
Location
Canada Wide - Excluding Quebec
Work mode
Remote
Open to applicants from
Specific countries
Level
Lead / manager & above
Employment
Full-time
Field
Operations / Workplace & facilities
Stated pay
CAD 80,100–95,600 / year
Posted
2026-04-20 (6 months ago)
Visa sponsorship mentioned
Not mentioned
Listing source
Ashby

JiraZendesk

About the role

Safe Software is seeking a Technical Support Team Lead to join our growing Customer Experience team. In this role, you’ll lead a group of technical specialists who support customers using FME Flow. Your focus will be on coaching the team, helping them grow, and ensuring customers receive consistent, high-quality support. You’ll also collaborate across departments to improve customer experience, advocate for product enhancements, and drive knowledge sharing across the FME community. ABOUT THE TEAM The Customer Support team works with organizations around the world to ensure success with the FME platform. Within this team, the FME Flow group provides timely and expert technical support. We…

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