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Customer Support Manager

Mercury · San Francisco · Remote

USD 115,400–129,800 / year

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Company
Mercury
Location
San Francisco, CA, New York, NY, Portland, OR, or Remote within United
Work mode
Remote
Open to applicants from
Specific countries
Level
Lead / manager & above
Employment
Not stated
Field
Customer Support & Success / Customer support
Stated pay
USD 115,400–129,800 / year
Posted
2026-11-12 (3 days ago)
Visa sponsorship mentioned
Not mentioned
Listing source
Greenhouse

About the role

Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 450,000 startups and small businesses from all around the world. With growth comes the need to ensure our customer experience is top of mind even in the most challenging scenarios. We’re working to build something like magic for a really wide range of startup businesses. A key piece of the magic we’ve built thus far has been smart, product-driven support, and we’re looking to bring on an operational-focused, thoughtful Support Manager to help us continuously improve our Customer Support experience as we scale quickly. You’ll join as a manager on our Customer…

Excerpt only. Read the full description and apply at the original posting on Greenhouse. We list jobs from public job-board feeds and do not alter employer content beyond this excerpt.

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