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Associate Director, Global Customer Experience & Compensation Strategy

HelloFresh · Toronto · Office location (mode not stated)

CAD 122,850–132,850 / year

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Company
HelloFresh
Location
Toronto, Ontario, Canada
Work mode
Office location (mode not stated)
Open to applicants from
On-site/hybrid: local candidates
Level
Lead / manager & above
Employment
Not stated
Field
Customer Support & Success / Customer support
Stated pay
CAD 122,850–132,850 / year
Posted
2026-09-03 (2 months ago)
Visa sponsorship mentioned
Not mentioned
Listing source
Greenhouse

About the role

About the Role Within Global Customer Experience (GCX), our mission is to advance the HelloFresh customer relationship from reactive resolution to proactive, trust-building service. The compensation function sits at the heart of that mission: it is the mechanism through which the business acknowledges failures, restores customer confidence, and, when done well, turns a bad experience into a reason to stay. The Associate Director, Customer Compensation & Policy is responsible for the global strategy, architecture, and governance of how HelloFresh compensates customers across all markets and brands. This is not a policy maintenance role. It is a strategic function that sits at the…

Excerpt only. Read the full description and apply at the original posting on Greenhouse. We list jobs from public job-board feeds and do not alter employer content beyond this excerpt.

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