Rolewise

Senior Manager, Global Premier Support

Databricks · San Francisco · Remote

USD 200,000–275,000 / year

Company
Databricks
Location
Mountain View, California; Plano, Texas; San Francisco, California
Work mode
Remote
Open to applicants from
Not specified
Level
Lead / manager & above
Employment
Not stated
Field
Customer Support & Success / Customer support
Stated pay
USD 200,000–275,000 / year
Posted
2026-09-15 (2 months ago)
Visa sponsorship mentioned
Not mentioned
Listing source
Greenhouse

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About the role

CSQ227R21 As a leader within the Premier Support team at Databricks, you’ll be responsible for leading and managing a team of Designated Support Engineers which deliver white-glove support experiences for Databricks’ enterprise customers. You will be hiring, mentoring, and developing a team of strong customer technical advocates while closely partnering with go-to-market, field and product teams to deliver the best support experience to maximize customer satisfaction and reduce time to mitigation for technical issues and incidents. The impact you will have: Hire, onboard, and develop a top-tier team of Designated Support Engineers (DSE) Identify and operationalize process improvements to…

Excerpt only. Read the full description and apply at the original posting on Greenhouse. We list jobs from public job-board feeds and do not alter employer content beyond this excerpt.

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