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Director, Customer Support

Openrouter · San Francisco · Hybrid

USD 240,000–275,000 / year

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Company
Openrouter
Location
San Francisco Bay Area, California
Work mode
Hybrid
Open to applicants from
On-site/hybrid: local candidates
Level
Lead / manager & above
Employment
Full-time
Field
Customer Support & Success / Customer support
Stated pay
USD 240,000–275,000 / year
Posted
2026-10-23 (23 days ago)
Visa sponsorship mentioned
Not mentioned
Listing source
Ashby

LLMTypeScriptPython

About the role

ABOUT OPENROUTER OpenRouter is the unified interface for AI inference, giving developers and organizations access to hundreds of models through a single API. Our platform helps teams choose, route, evaluate, and scale model usage across providers, making it easier to build production AI applications with the right model for every use case. As inference becomes a core operating layer for modern software companies, OpenRouter helps customers move faster, reduce complexity, and get more value from the rapidly evolving model ecosystem. ABOUT THE ROLE We're looking for a Director of Customer Support to build and scale the next generation of technical support at OpenRouter. This is a builder…

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