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Customer Experience Manager, Home Lending

Upstart · Burlingame · Office location (mode not stated)

USD 104,800–145,000 / year

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Company
Upstart
Location
Burlingame, CA, USA; Columbus, OH, USA
Work mode
Office location (mode not stated)
Open to applicants from
On-site/hybrid: local candidates
Level
Lead / manager & above
Employment
Not stated
Field
Customer Support & Success / Customer success
Stated pay
USD 104,800–145,000 / year
Posted
2026-10-12 (34 days ago)
Visa sponsorship mentioned
Not mentioned
Listing source
Greenhouse

Spark

About the role

About Upstart At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 3,000 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every…

Excerpt only. Read the full description and apply at the original posting on Greenhouse. We list jobs from public job-board feeds and do not alter employer content beyond this excerpt.

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