Rolewise

Customer Success Manager, Enterprise (Florida)

Abnormal · Remote - USA · Remote

USD 119,040–140,000 / year

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Company
Abnormal
Location
Remote - USA
Work mode
Remote
Open to applicants from
Specific countries
Level
Mid-level
Employment
Not stated
Field
Customer Support & Success / Customer success
Stated pay
USD 119,040–140,000 / year
Posted
2026-11-03 (12 days ago)
Visa sponsorship mentioned
Not mentioned
Listing source
Greenhouse

JiraSalesforce

About the role

About the Role As a Customer Success Manager at Abnormal AI, you will serve as the primary liaison between customers and internal teams, focusing on successful onboarding, adoption, and ongoing value delivery. You will build and nurture strong customer relationships, align on business goals, and drive measurable outcomes through best practice adoption and strategic planning. You will proactively identify opportunities and risks to help customers maximize their investment and contribute valuable feedback for product improvements. Your role involves collaboration with cross-functional teams and maintaining customer satisfaction and retention. Who you are Skilled at building trust and…

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