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Dedicated Support Engineer - San Francisco

Openai · San Francisco · Hybrid

USD 180,000–260,000 / year

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Company
Openai
Location
San Francisco
Work mode
Hybrid
Open to applicants from
On-site/hybrid: local candidates
Level
Not specified
Employment
Full-time
Field
Customer Support & Success / Customer support
Stated pay
USD 180,000–260,000 / year
Posted
2026-09-24 (52 days ago)
Visa sponsorship mentioned
Not mentioned
Listing source
Ashby

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About the role

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role The Support Engineering team works…

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