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Customer Support Specialist

RADAR · New York · Office location (mode not stated)

USD 35–55 / hour

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Company
RADAR
Location
New York, NY
Work mode
Office location (mode not stated)
Open to applicants from
On-site/hybrid: local candidates
Level
Mid-level
Employment
Not stated
Field
Customer Support & Success / Customer support
Stated pay
USD 35–55 / hour
Posted
2026-08-31 (2 months ago)
Visa sponsorship mentioned
Not mentioned
Listing source
Greenhouse

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About the role

ABOUT US E-commerce got real-time data infrastructure decades ago. Physical stores still have not. RADAR is changing that. RADAR is building the data infrastructure layer for the physical world, starting with retail. Our hardware-enabled SaaS platform uses proprietary overhead sensors, software, and AI-powered analytics to locate every product in a store, continuously, down to the fixture. We are deployed across 1,500+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale. RADAR is one of the best-funded companies in retail technology, backed…

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