Customer Support Specialist
USD 50,000–80,000 / year
- Company
- Sift
- Location
- Remote - USA
- Work mode
- Remote
- Open to applicants from
- Specific countries
- Level
- Junior
- Employment
- Full-time
- Field
- Customer Support & Success / Customer support
- Stated pay
- USD 50,000–80,000 / year
- Posted
- 2026-11-12 (3 days ago)
- Visa sponsorship mentioned
- Not mentioned
- Listing source
- Ashby
ZendeskSalesforceMachine learningLLMSQL
About the role
ABOUT THE TEAM Our Customer Support team is the front line for every Sift customer who runs into a question or a problem. We troubleshoot, triage, and resolve issues across Sift's Digital Trust & Safety products, working closely with Customer Success, Solutions Engineering, and Engineering to make sure customers get fast, accurate answers. We're the team customers remember when something goes right in a moment of frustration — and we take that responsibility seriously. We're also always looking for smarter ways to work, including using AI tools to help us respond faster and more consistently. WHAT WE'RE LOOKING FOR We're looking for a Customer Support Specialist who's excited to learn a…
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