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Customer Success Manager

Trustpilot · Denver · Office location (mode not stated)

USD 65,000–77,000 / year

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Company
Trustpilot
Location
Denver
Work mode
Office location (mode not stated)
Open to applicants from
On-site/hybrid: local candidates
Level
Not specified
Employment
Not stated
Field
Customer Support & Success / Customer success
Stated pay
USD 65,000–77,000 / year
Posted
2026-09-04 (2 months ago)
Visa sponsorship mentioned
Not mentioned
Listing source
Greenhouse

About the role

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As an Customer Success Manager, you support a portfolio of customers to ensure they onboard successfully, adopt Trustpilot effectively, and achieve measurable value from the platform. You are accountable for driving strong Business Adoption and Gross Renewal Rate (GRR) within a structured, high-volume portfolio, with Net Promoter Score (NPS) tracked as a key measure of…

Excerpt only. Read the full description and apply at the original posting on Greenhouse. We list jobs from public job-board feeds and do not alter employer content beyond this excerpt.

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