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Technical Support Specialist

Moderntreasury · San Francisco · Hybrid

USD 115,000–140,000 / year

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Company
Moderntreasury
Location
San Francisco
Work mode
Hybrid
Open to applicants from
On-site/hybrid: local candidates
Level
Not specified
Employment
Full-time
Field
Customer Support & Success / Customer support
Stated pay
USD 115,000–140,000 / year
Posted
2026-11-10 (5 days ago)
Visa sponsorship mentioned
Not mentioned
Listing source
Ashby

DatadogRESTSQL

About the role

This is a hybrid position based out of our San Francisco office. OVERVIEW Modern Treasury is hiring a Technical Support Specialist to investigate, triage, and resolve issues for the customers running payments on our platform. This role reports to the Manager of Customer Support and sits at the intersection of our customers, our products, and our engineering teams. Nuanced investigations across APIs, bank and network reporting, ledger balances, and onchain settlement mean the work is rarely repetitive. You will have agency in your day to day, and your findings will directly shape product and process decisions. Modern Treasury leverages AI heavily. This role is best suited for someone who is…

Excerpt only. Read the full description and apply at the original posting on Ashby. We list jobs from public job-board feeds and do not alter employer content beyond this excerpt.

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