Rolewise

Senior Manager, Customer Support

Contentful · Denver · Office location (mode not stated)

USD 150,100–187,600 / year

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Company
Contentful
Location
Denver, Colorado, United States
Work mode
Office location (mode not stated)
Open to applicants from
On-site/hybrid: local candidates
Level
Lead / manager & above
Employment
Not stated
Field
Customer Support & Success / Customer support
Stated pay
USD 150,100–187,600 / year
Posted
2026-11-13 (2 days ago)
Visa sponsorship mentioned
Not mentioned
Listing source
Greenhouse

SalesforceJiraZendesk

About the role

Applications for this position will be accepted on an ongoing basis. About the opportunity As Senior Manager, Customer Support, you will join a dedicated support function to lead our North America-based team. The role isn’t only about people: you’ll also work with the wider global support team to redefine our processes and methods as we grow. You’ll be focused on getting things done and on delivering excellence to our people and customers in every interaction. What to expect? Build, lead, coach and mentor a team of technical support engineers and support representatives Own hiring, onboarding and performance management for your team, and build clear career paths that help people grow Shape…

Excerpt only. Read the full description and apply at the original posting on Greenhouse. We list jobs from public job-board feeds and do not alter employer content beyond this excerpt.

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