Rolewise

Scaled Support Specialist

Openrouter · Remote (US) · Remote

USD 115,000–140,000 / year

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Company
Openrouter
Location
Remote (US)
Work mode
Remote
Open to applicants from
Specific countries
Level
Mid-level
Employment
Full-time
Field
Customer Support & Success / Customer support
Stated pay
USD 115,000–140,000 / year
Posted
2026-10-27 (19 days ago)
Visa sponsorship mentioned
Not mentioned
Listing source
Ashby

LLMTypeScriptPython

About the role

ABOUT OPENROUTER OpenRouter is the unified interface for large language models. We route billions of tokens every month, helping developers build AI applications without worrying about provider lock-in, downtime, or complex integrations. We're a small, focused team backed by top-tier investors. ABOUT THE ROLE We're looking for a Scaled Support Specialist who lives at the intersection of deep technical troubleshooting and exceptional human communication. You'll be the front line for developers integrating with OpenRouter's API — diagnosing complex issues across dozens of model providers, untangling new edge cases, and making sure every developer who reaches out feels like they have a…

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